Case Studies
legal
AM Law 100 Law Firm
An Am Law 100 Law Firm based in New York had a longstanding relationship with their records storage vendor. By engaging with the same vendor for years, the firm endured many changes in internal ownership and processes in addition to experiencing a continual decline in service levels
legal
Western Legal 20 year Client
A law firm based in the Western U.S. – with 22k cubic feet of records – was utilizing a major industry storage vendor for their offsite storage program for over 20 years. The firm had two separate storage agreements and two separate shredding agreements with the same vendor.
healthcare
USA Large Healthcare
After RIC had been working with the same large USA healthcare provider for almost 2 years to review their storage, shredding and services programs, the client elected to go it alone.
healthcare
USA Children’s Hospital
A prestigious, West Coast-based children’s hospital with an abundance of offsite storage challenges went to market to look for a specialist in the industry who could assist them with their contractual and
vendor service issues.
legal
Northwestern Law Firm
A successful Law Firm located in the Northwestern region of the U.S. reached out to RIC with their concern regarding high Storage & Services. Recognizing RIC’s unparalleled expertise and proven track record, the Law Firm engaged RIC to execute an RFP process for on behalf of the organization.
legal
Northwestern Law Firm
A law firm based in Northeast U.S. engaged Reliance Information Consulting (RIC) to bring their extensive industry knowledge and expertise to help the firm reduce costs for their offsite storage program.
healthcare
Midwest Children’s Hospital
A Children’s Hospital based in the Midwest had a major industry vendor as their records storage provider. The hospital had multiple legacy agreements and over 16 customer IDs with no consistent pricing structure, different rates, and terms per agreement.
legal
Midsize Law Firm
An East Coast Law Firm had been using a location records storage and service provider for many years. After the provider was acquired by a large national records storage provider, the Firm noticed a change to the terms of their agreement, implementation of unreasonable price increases, and a significant decrease in the level of customer service they received.
legal
Legal
A West Coast-based law firm founded more than 60 years ago, with offices all over the world, had a longstanding relationship with two large records storage vendors and three different contractual agreements for their 60,000 cubic feet of storage.
energy
Energy Company
Since the founding of this renowned oil and gas company in the 1980s, an accumulation of offsite storage cartons rose to 35,000. The company was in the middle of a 5-year storage agreement with an offsite storage vendor and was unfortunately stuck in an unfavorable contract, as service costs were consistently increasing.
healthcare
East Coast Medical Cente
An established East Coast Medical Center was using two different records storage vendors with 11 different contractual agreements. A major vendor was storing over 38,000 cubic feet of records for the Medical Center, however due to the client having multiple contracts, the storage rates varied between $0.25 to $1.44 per cubic foot. Furthermore, the annual cost increase was upwards
of 8% a year.
manufacturing
East Coast Manufacturing Company
A prominent East Coast Manufacturing Company had been doing business with their current records storage vendor for over 15 years and had accumulated over 35,000 boxes.
